Delivery Policy

 

Delivery Information

We offer reliable delivery options across the UK to ensure your Gledhill BoilerMate parts reach you safely and on time.

Delivery Options

  • Standard Delivery (2–4 Business Days): £9.95

  • Express Delivery (1–3 Business Days): £14.95

  • Free Express Delivery (1–3 Business Days): Available on all orders over £250

All orders are dispatched Monday to Friday only.
To qualify for same-day dispatch, please place your order before 12:00 PM. Orders placed after this cut-off will be dispatched the next working day.

Important Delivery Notes

We’re working closely with our trusted delivery partners to ensure your order arrives safely at your home or workplace. However, due to ongoing courier delays and other external factors, some deliveries may take longer than expected.

Please be aware of the following:

  • Delivery dates are estimates and not guaranteed. While we make every effort to meet these timeframes, delays can occur.

  • We are unable to offer refunds for delayed deliveries.

Geographical Limitations

Delivery services may be restricted or unavailable in the following areas:

  • Northern Ireland

  • Scottish Isles

  • Isle of Man

  • Certain remote mainland UK postcodes

Tracking Your Order

Once your order has been dispatched, you will receive a tracking link via email.
To receive SMS updates on your delivery, please make sure to provide your mobile number at checkout.

Thank you for your patience and understanding. If you have any questions about your delivery, feel free to contact us at contactus@gledhill-boilermate.co.uk.